97ok Privacy Policy

Welcome to 97ok. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") applies to the 97ok website (97ok.onl) and all associated services.

In this policy, we clearly explain what data 97ok collects, why it is collected, how it is used, and how it is kept secure. By using 97ok, you are considered to have accepted this Privacy Policy.

This Privacy Policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards (GDPR). If any part of this policy is unclear or you have questions, please reach out to our support team.

97ok only collects data that is necessary to provide its services. We do not collect any personal data beyond what is required.

Automatically Collected Data:

• When you visit 97ok, certain information is collected automatically through cookies and log files.
• Page visits, session duration, and click data are recorded for analysis.
• If you use our mobile app, your device's operating system and app version may be collected.

97ok uses your data for the following purposes. Each purpose is supported by a lawful basis that complies with international data protection standards.

• Account Management: For registration, login, password reset, and profile updates.
• Identity Verification (KYC): To verify age, identity, and payment methods.
• Payment Processing: To process deposits and withdrawals successfully.
• Customer Service: To handle your complaints, questions, and support requests.
• Security & Fraud Prevention: To detect and block suspicious activity.
• Responsible Gaming: To identify signs of problem gambling and provide appropriate support.
• Promotions & Offers: To send you relevant offers based on your preferences (subject to your consent).
• Legal Obligations: To meet government or regulatory requirements.

97ok does not sell or rent your personal data to any third party for commercial purposes. However, data may be shared with specific parties in the limited circumstances described below.

Data Sharing Scenarios:

• Payment Processors: To process transactions with payment platforms such as Mobile Banking, Nagad, and Rocket.
• Identity Verification Services: With licensed verification service providers for the KYC process.
• Law Enforcement: Where required by court order or legal obligation.
• Gaming Regulatory Authority: With regulators to comply with licensing requirements.
• Cybersecurity Partners: With specialist agencies focused on fraud prevention and anti-money laundering.

97ok protects your data using industry-leading security technology. Our security team monitors systems 24/7, every day of the week.

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Firewall Protection: Advanced firewall and intrusion detection system.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Staff Training: All staff are trained in privacy and security practices.

Cookies are small text files stored in your browser. 97ok uses cookies to enhance your browsing experience and ensure the platform functions correctly.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may prevent 97ok from functioning properly.

As a 97ok user, you have important rights over your personal data. We fully respect and uphold each of those rights.

97ok does not store your data indefinitely. Each category of data has a defined retention period, determined by legal requirements and legitimate business needs.

• Account Information: For the entire period the account is active, and up to 5 years after closure.
• Transaction Data: Up to 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure, as required by regulatory obligations.
• Gaming History: For the duration the account is active, and up to 2 years after closure.
• Log Files & Technical Data: Up to 12 months.
• Marketing Preferences: Until consent is withdrawn.

Upon expiry, data is securely deleted or anonymized so it can no longer be identified.

97ok strictly prohibits registration or use of its services by anyone under the age of 18. We take extra precautions to protect the privacy of minors.

• Age verification is mandatory during the registration process.
• Additional KYC documents may be requested if there is any suspicion.
• If a minor is found to be using an account, it will be suspended immediately.
• Any data collected from minors by mistake will be deleted immediately.

97ok may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways.

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the platform.
• The "Last Updated" date at the top of this page will reflect the change.
• For major changes, you will be notified at least 30 days before they take effect.

Continued use of 97ok after any changes takes effect will be considered acceptance of the updated Privacy Policy.

For any questions, complaints, or requests regarding our Privacy Policy, please contact us. Our dedicated privacy team is available 24/7.